In a previous post, we talked about the benefits of encouraging your patients to pay their medical bills online – as opposed to by check or over the phone. While we highly recommend this approach to medical billing, the reality is that there will always be patients who prefer the old way of doing things. So, for the patients who do choose to pay over the phone or directly to you in your office, how are you protecting against identity theft?
Thousands of people in the United States fall victim to identity theft every day and the problem does not seem to be going away. In fact, here are just a few eye-opening statistics about identity theft from the U.S. Department of Justice: